Our Security Promise

At Appraisal Nation, we take the security of your information very seriously. We understand the trust given by our clients and vendors in allowing us to handle their personal information. To that end, we have employed industry best practice safeguards to ensure that you and your borrowers information is as safe as possible.

SSL & Encryption

All personal information that you enter on any Appraisal Nation service is always 100% private and secure. We encrypt any personal information you have entered using SSL Security before transmitting over the Internet to our servers. Hence, all the data that you send through, including your name, address & card details, is encrypted using 256-bit SSL with 2048-bit root technology and, in the extremely unlikely event that the data should be intercepted, it would be impossible to decipher.

Our state of the art encryption works by scrambling words and numbers before they travel across the Internet so they can’t be read or altered. Every time you use any part of our service(s) that carries or requires sensitive information such as your credit card details, the Internet Address you are visiting will change to “https:” and an icon resembling a padlock will appear somewhere your browser window. These combined events are an indication that the site is secure.

Credit/Debit Cards

It is 100% safe to use credit/debit cards on our services. We check the authenticity of the credit card details and we encrypt all the details and only use them to send the transaction to our card processing company, Authorize.net. The card details are not displayed to any Appraisal Nation employee. All credit card numbers are secured and encrypted in a secure data center with restricted access and 24/7 security. Always remember as a precaution you should never send credit/debit card details via standard email as this is not secure.

Firewalls & Monitoring

We employ firewalls in front of all servers used by Appraisal Nation. Our superior firewalls contain a combination of hardware and software deployed to control the information that can pass from the Internet into our internal systems and servers. Testing by Appraisal Nation Technology Staff is conducted against a standard set of functional and assurance criteria elements. Once tested, our firewall products remain continuously deployed on-site.

We monitor our systems 24/7/365 for evidence of attempted unauthorized use. All access attempts are logged for security and training purposes. In the event evidence of unauthorized use found, our technology forensics department will investigate the incident and work with local and federal law enforcement to correct the issue.

Best Development Practices

In addition to constantly implementing features that increase security, we consistently ensure that the latest development practices are deployed on the backend to ensure your information remains secure. Safeguards are in place to try and detect common attacks such as SQL injection and cross site scripting. Most importantly, we actively review our code for potential security concerns so that we can address any issues as quickly as they arise.

Backups of our backups

Disasters can happen at any given moment, so being prepared for them is critical. You can rest assured Appraisal Nation has you covered at all times, because we are consistently replicating (backing up in real time) your data on site to another server. Once the data is backed up and a predefined amount of time has passed, the backup is moved to physical tape. The tape backup is then transferred to an offsite secure bank vault by screened employees requiring verification upon delivery. Just as we have backups of your data, we also have lots of redundancy across our core infrastructure. This level of redundancy helps us prepare for those worst case scenarios.